Revolutionizing Supply Chain Management with AI: Unleashing the Power of Copilot Features and built-in Agents

Session Overview: Join me to explore how Microsoft Dynamics 365 for Supply Chain Management utilizes AI technologies like Copilot features and built-in agents to transform operations. This session will cover use cases, benefits, solution architecture, and live demos of agents. We’ll highlight the differences between Copilot features in D365, built-in agents, extensions to built-in agents, custom agents via Copilot Studio, and Azure AI Foundry. Learn practical strategies to enhance efficiency, reduce costs, and boost customer satisfaction through AI-driven solutions. Unlock the potential of AI in supply chain management!
Learning Objectives:
- Understand use cases, benefits and solution architecture of copilot, agents and AI.
- Maximize your existing investment in the Dynamics Platform with Agents and AI features and functionality.
- Gain deeper insights into your copilot and AI Agents.
Speakers: Christian Segurado, Hariprasad Reddy
Recorded at: Community Summit NA 2025
Type: Breakout Session
Ability Level: 301 – Advanced
Primary Product: Dynamics 365 F/SCM (FO)
Tracks: Artificial Intelligence (AI), Supply Chain
Terms: All rights reserved by the speaker, Community Summit NA, and Dynamic Communities and cannot be reproduced or distributed without express written consent by the speaker and Dynamic Communities.