Biz Apps Partner Podcast: Sycor Americas’ Kevin Karsch on AI Triggering Events without Human Intervention

Dynamics Communities June 11, 2025 Video

In this episode of the Biz Apps Partner Podcast, Dynamics Communities’ Joe Corigliano chats with Kevin Karsch, Head of Operations, Sycor Americas, about the upcoming Biz Apps Partner Executive Summit.

Discover how AI is redefining the Microsoft Partner opportunity when you register for the Biz Apps Partner Summit, running July 23-24 in Bellevue, Washington.

Key Takeaways:

  • Introducing Sycor Americas: Sycor Americas is a consulting firm focusing on Dynamics 365 implementations. It has its own ISV solution, Sycor.Rental. Through its offerings, Sycor Americas aims to close the gap for companies that don’t just sell but rent in the circular economy model. In addition to the rental industry, it also focuses on the manufacturing, health, and life science industries.
  • Sycor Americas at the Summit: Sycor Americas will have a booth at the Biz Apps Partner Executive Summit with three representatives attending. Karsch encourages attendees to stop by the booth to learn about Sycor Americas’ current projects, including improvements to billing capabilities, its mobile app, and incorporating AI-driven functions. “We’re just happy to showcase things we’re working on,” Karsch says.
  • The rise of AI: The role of AI is growing, Karsch notes. “When we speak to executives of our customers, they’re raving about Copilot.” Many customers are excited for the next phase of agentic AI. “It’ll unlock opportunities that you just simply didn’t have resources [or] time before,” allowing organizations to consider how to improve strategic initiatives. Karsch shares that Sycor Americas is optimistic about where AI is headed and excited to help customers navigate this transformation.

Register to discover how AI is redefining the Microsoft Partner Opportunity at the Biz Apps Partner Executive Summit, running July 23-24 in Bellevue, WA.

Categories: Copilot, User Group Communities
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