AI Agent & Copilot Summit Preview: Harnessing AI-Powered Assistance in Enterprise Solutions: The Future of Work with Microsoft Copilot

Join Scott LeFante, Director, Ludia Consulting, at AI Agent & Copilot Summit on Tuesday, March 18 from 3:40-4:05 PM to step into the future of Field Service Management. Learn how Microsoft Copilot revolutionizes Dynamics 365 Field Service by automating scheduling, route optimization, and technician dispatch through AI collaboration and AI-powered assistance. Through real-world examples, see how companies leverage AI-driven predictive maintenance to solve problems before they happen.

Key learning objectives of this session include:

  • Understand the role of AI in automating field service operations
  • Discover how AI enhances collaboration in field service teams
  • Identify key benefits of AI-powered assistance for field technicians


AI Agent & Copilot Summit NA is an AI-first event to define the opportunities, impact, and outcomes possible with Microsoft Copilot for mid-market & enterprise companies. Register now to attend AI Agent & Copilot Summit in San Diego, CA from March 17-19, 2026.

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