On-Demand Education

In today’s competitive world a sound strategy for digital transformation is imperative to stay on top and dominate. Internal systems play a significant role in…

Traditional AR automation won’t fix the AR process problems—pains arise from the communication gap between your customers and AR department. Versapay boasts an 80%+ customer…

Has the daily flood of documents, emails & other unstructured content overwhelmed the attachment feature in Microsoft Dynamics? Do you find yourself searching multiple applications…

Did you know that almost 50% of data loss in CRM’s is related to human error? Do you know when data loss and corruption occurs…

Successful businesses are no longer built simply through advertising; they are driven by customer experiences. But offering connected and consistent experiences requires the right technology…

In June, Microsoft released a new model-driven app design experience for Dynamics 365 Online and Power Platform customers. This session will compare the “old,” legacy…

Creating a unit tested Dataverse plugin can be difficult.  Creating one in less than an hour is even more so!  In this audience driven session,…

The majority of CRM systems have duplicate data to one degree or another, that is no mystery! Drawing on years of focusing on this element…

Do you want the robust, full features of a model-driven application, but need the UI flexibility of a canvas app? You can now embed canvas…

You’ve integrated a marketing automation platform with Microsoft Dynamics, but now what? This presentation is designed to help marketers transform their CRM and marketing automation…

Want to better understand your buyers and their motives so that you can make the most of your sales and marketing efforts? Conduct a customer…

What are Dataverse plugins?  How/when are they executed? Can I disable a plugin?  This session will answer these questions and more, helping non-developers to understand…

Dataverse is a great choice to store data for many lines of businesses. Line of business systems rarely exist in a silo however, and must…

The Dynamics family of applications are all providing direct integration to Azure Data Lake for reporting and integration. Azure Synapse is an analytics service that…

Having a consistent view of your customers and how they’re interacting with your business across different channels is challenging. Dynamics 365 Customer Insights provides businesses…

Unlike calling a Data Entity which can create or retrieve data from tables, services allow us to run code within Microsoft Dynamics 365. This is very…

Traditionally CTI has connected Telephony with Dynamics 365 but with Azure Communication Services, Microsoft is revolutionizing call centre and customer experience with 1st Party Voice.…