This workbook is crafted with the busy modern marketer in mind, recognizing the challenges of guiding customers through a clearly defined journey. Creating an inspiring and thoughtful path for customers is no easy task, but there are specific steps marketers can follow to ensure more prospects complete the process.
Our workbook is designed to assist you in planning, creating, facilitating, and analyzing your customers’ experiences using Microsoft Dynamics. This six-step process will help your organization understand and track customer progress.
Download this editable PDF to map out your customer journey and manage engagement strategies at each stage.
