Latest Tutorials Content

The Power of Agents in Business Central
Kim Coggleton shares a first-look walkthrough of enabling agents in Business Central (preview), using the sample Sales Validation Agent to learn the setup. Along the way, she highlights prerequisites, permissions, manual task runs, and how to avoid burning through quota during testing.
Kim Congleton Kim Congleton April 24, 2026
Manufacturing Improvements in Business Central
Microsoft MVP Andrew Good walks through the latest manufacturing improvements in Business Central, covering everything from item variant blocking and warehouse pick controls to production order reopening and Excel journal editing.
Andrew Good Andrew Good April 10, 2026
D365 Field + Finance G Operations: This Is Not a Simple Implementation
UG Expert and Microsoft MVP Scott LeFante provides in-depth guidance on implementing Dynamics 365 Field Service.
Scott LeFante Scott LeFante April 9, 2026
Copilot Was Just the Beginning: What AI Agents Really Change
Dive into the details of the major shift of AI agents, as they go a step further by not just assisting with work but taking on the work itself.
Shawn Dorward Shawn Dorward April 8, 2026
10 Lessons Learned from an End-User: BC On-Prem to Online
UG Expert Chris Warren outlines ten lessons that he has learned throughout his time using Business Central.
Chris Warren Chris Warren April 6, 2026
How Zwilling Beauty Group Transformed AP with Dynamics 365 & Truvio
Chander Vaidyanathan and Morgan Johnson discuss how Zwilling Beauty Group’s shift to Dynamics 365 and partnership with Truvio enabled AP automation, improved accuracy, and set the stage for AI-driven transformation.
Dynamics Communities Dynamics Communities April 2, 2026
Accounts Payable Reimagined: ERP-Native Automation in Dynamics 365
Whether you are reassessing an existing AP solution or planning the next phase of your Dynamics 365 roadmap, this guide is intended to provide context and clarity grounded in real-world experience.
Crystal Ahrens Crystal Ahrens March 30, 2026
Microsoft Fabric IQ Unveiled at FabCon Atlanta: Revolutionizing Enterprise Data, Governance, and Financial Planning
Microsoft unveiled Fabric IQ at FabCon Atlanta to unify enterprise data and accelerate insights for better financial planning. With Purview governance, Python and Databricks analytics, automation tools, and Copilot, teams can plan faster with trusted data.
Pablo Moreno Pablo Moreno March 30, 2026
Word Templates in Dynamics 365 CRM: Navigating Known Issues
There are known issues when creating Word templates in Dynamics 365 CRM. Heidi Neuhauser identifies the problems and the fixes.
Heidi Neuhauser Heidi Neuhauser March 27, 2026
What I Learned Moving from Business Central On-Premises to Business Central SaaS
Lewis Rosenberg shares his learnings from upgrading two partners from Business Central on-premises to Business Central SaaS.
Lewis Rosenberg Lewis Rosenberg March 25, 2026
The Interface Is Shrinking — And That Changes ERP Strategy
As Copilot and conversational AI reshape how users interact with ERP systems, traditional navigation and page design are losing strategic importance.
Shawn Dorward Shawn Dorward March 23, 2026
The Rise of Prompts in AI Builder
Kylie Kiser reviews AI Builder in the Power Platform, explaining the various offerings and the shift towards using prompts with Copilot's assistance.
Kylie Kiser Kylie Kiser March 20, 2026
Power Automate 101: Types of Flows
If you are new to Power Automate, this guide will help you get started with the basic concepts you need to understand how automations work.
Heidi Neuhauser Heidi Neuhauser March 19, 2026
Data Migration Planning for D365 F&SCM: Best Practices and AI-Driven Validation
Organizations that will succeed in a data migration plan for D365 F&SCM are those that build their plans on proven best practices first, then layer in AI capabilities strategically.
Crystal Ahrens Crystal Ahrens March 17, 2026
Setting Up Azure Application Insights for Business Central
Setting up telemetry in Business Central gives administrators real-time visibility into system health, user activity, and performance, all without touching sensitive business data. This video walks through the full Azure setup from resource group to transformation rules.
Brad Prendergast Brad Prendergast March 10, 2026
Your ERP Data Is a Training Ground for AI
As Copilot capabilities expand across Dynamics 365 ERPs, data is now shaping how the systems interpret patterns and frames decision.
Shawn Dorward Shawn Dorward March 9, 2026
Chart of Accounts Super Hero: Saved Views in Action
Discover how one accounting team used Business Central's saved views and Chart of Accounts controls to simplify month-end review, enforce data quality, and manage a multi-company consolidation with ease.
Kerry Peters Kerry Peters March 6, 2026
Practical AI: User Tools in CE/CRM Copilot
Discover the difference between Copilot in and Copilot for Dynamics 365 CRM, and explore the AI tools already available to your users, from smart paste to sales research agents.
Kylie Kiser Kylie Kiser March 6, 2026
Why Leaders Need a New Data Strategy
AI readiness starts with operational discipline, not prompt writing. In a Copilot-driven ERP environment, consistent data becomes a leadership-level competitive advantage.
Shawn Dorward Shawn Dorward March 5, 2026
Bridging the Gap Between D365 Field Service and Project Operations
Microsoft’s new native integration links Dynamics 365 Field Service work orders directly to Project Operations projects, pushing material and labor actuals to the right contract line automatically.
Scott LeFante Scott LeFante March 3, 2026

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