[Angela Hill]

This morning I completed all the steps of the YE Close process for the SOP module.  After performing the YE Close for both Fiscal & Calendar Year, my YTD accumulators didn’t update. In the Receivables Year-End Close screen it even shows the last closing date as 1/5/17.

I’m not sure how this would have anything to do with it but my system received an error that GP had stopped working when I was trying to print the report and kicked me completely out of the system.  I would think that the process would’ve already been complete at the time of printing the report.

Has anyone else had this happen and where do I go from here?

I do have a call in to our support desk but since time is of the essence I also wanted to reach out here.

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Angela Hill
Suburban Steel Supply Co
Gahanna OH
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[Michael Taranto, CPA]

You may want to try the reconcile function in the Utilities menu.  Here is a screen shot.

Hope this helps!

Mike

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Michael Taranto
ERP Consulting LLC
Pataskala OH
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