Why are my Purchase Orders Clsoing

  • Why are my Purchase Orders Clsoing

    Posted by Marie Jones on May 1, 2017 at 5:17 pm
    • Marie Jones


      May 1, 2017 at 5:17 PM

      Hi – we are having a problem with some purchase orders. When we received them (either by shipment/invoice or shipment), the purchase order somehow closes even though not all items have been received.  Any ideas?

      Marie Jones
      Financial and Budget Specialist
      The Florida Bar
      Tallahassee FL

    • Jo deRuiter


      May 2, 2017 at 7:32 AM

      Check the Purchase Order by line item.  The unreceived lines may have been canceled by someone.

      If they have not been canceled and the PO is in the Closed State with Released line items, then you’ll need to run Reconcile and possibly CheckLinks to fix it.

      If you need further information on how to do any of this, please let me know.

      Jo deRuiter
      Lead Techno Functional Consultant
      Aisling Dynamics Consulting
      Canton GA

    Marie Jones replied 6 years, 4 months ago 1 Member · 0 Replies
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