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[Marie Jones]

Hi – we are having a problem with some purchase orders. When we received them (either by shipment/invoice or shipment), the purchase order somehow closes even though not all items have been received.  Any ideas?

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Marie Jones
Financial and Budget Specialist
The Florida Bar
Tallahassee FL
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[Jo deRuiter]

Check the Purchase Order by line item.  The unreceived lines may have been canceled by someone.

If they have not been canceled and the PO is in the Closed State with Released line items, then you’ll need to run Reconcile and possibly CheckLinks to fix it.

If you need further information on how to do any of this, please let me know.

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Jo deRuiter
Lead Techno Functional Consultant
Aisling Dynamics Consulting
Canton GA
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