Sorry for the mundane question…

  • Sorry for the mundane question…

    Posted by DSC Communities on February 2, 2017 at 10:28 am
    • Steve Erbach

      Member

      February 2, 2017 at 10:28 AM

      …but one of our Limited GP 2016 users came to me this morning positively tapping her foot in frustration because just about every new window she opens in GP 2016 (only exceptions: the login window and SmartList Builder) is underneath the window that’s already open. She has to go to the task bar (Windows 7), find the window she just opened, click on it to bring it to the top, and then she can move on.

      All of our GP sessions are on a Windows 2012 Remote Desktop Server. Is there a switch in GP somewhere that causes new windows to rise to the top instead of lurk underneath?

      We saw this happen early on when we were training our people on GP 2016 features… and I haven’t heard that this is a problem for our Full GP license users.

      Thank you,

      ——————————
      “Sparkly” Steve Erbach – Business Analyst & MS Dynamics Platform Administrator
      WOW Logistics – Appleton, WI
      VP for Communication, GPUG WI (Milwaukee) Chapter
      Co-Chair, GPUG WI (Green Bay) Chapter
      GP 2016 (16.00.0439)
      MR 2012 CU15
      Blog: https://www.gpug.com/blogs/steve-erbach
      Twitter: @serbach
      ——————————

    • David Flowers

      Member

      February 2, 2017 at 10:47 AM

      Here you go Steve!
      Remote App Pop Under

      Thursday, September 8, 2016

      8:18 AM

      This is to fix the GP2015 problem where the screens pop behind the main screen.

       

      Download this one first

      https://www.microsoft.com/en-us/download/details.aspx?id=35388

       

      Then this one

      https://www.microsoft.com/en-us/download/details.aspx?id=35387

       

      You may have to reboot after the second one.

      It only happens on certain builds of Windows OS. Out of 30 something workstations I installed the remote app on about 10 needed this fix.

      ——————————
      David Flowers
      System Admin -GP and Salesforce Support
      RMG Enterprise Solutions
      Addison TX
      ——————————
      ——————————————-

    • Steve Erbach

      Member

      February 2, 2017 at 11:05 AM

      David,

      I will pass this along to our infrastructure folks. Thank you very much. I’ll report back…

      Regards,

      ——————————
      “Sparkly” Steve Erbach – Business Analyst & MS Dynamics Platform Administrator
      WOW Logistics – Appleton, WI
      VP for Communication, GPUG WI (Milwaukee) Chapter
      Co-Chair, GPUG WI (Green Bay) Chapter
      GP 2016 (16.00.0439)
      MR 2012 CU15
      Blog: https://www.gpug.com/blogs/steve-erbach
      Twitter: @serbach
      ——————————
      ——————————————-

    • Steve Erbach

      Member

      February 2, 2017 at 7:04 PM

      David,

      And that was just the ticket! Several of our PCs need to be updated.

      Sincerely,

      ——————————
      “Sparkly” Steve Erbach – Business Analyst & MS Dynamics Platform Administrator
      WOW Logistics – Appleton, WI
      VP for Communication, GPUG WI (Milwaukee) Chapter
      Co-Chair, GPUG WI (Green Bay) Chapter
      GP 2016 (16.00.0439)
      MR 2012 CU15
      Blog: https://www.gpug.com/blogs/steve-erbach
      Twitter: @serbach
      ——————————
      ——————————————-

    DSC Communities replied 7 years, 4 months ago 1 Member · 0 Replies
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