Reconcile AR Current Customer Information

  • Reconcile AR Current Customer Information

    Posted by deana-davis on May 5, 2017 at 6:47 am
    • Deana Davis

      Member

      May 5, 2017 at 6:47 AM

      Hi,

      When I just tried to run a reconcile on the sales leger, current customer information I got this error message. What does it mean?

      Thanks

      Deana

      ——————————
      Deana Davis
      Atlantic Corporation Limited
      Halifax
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    • Russ Worth

      Member

      May 5, 2017 at 10:42 AM

      Deana – check these RM tables for any bad/incomplete records, particularly the RM00101 table.

      ——————————
      Russ Worth
      GP/AX Business Analyst
      Grand Isle Shipyard
      Galliano LA
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      ——————————————-

    • Leslie Vail

      Member

      May 6, 2017 at 10:28 AM

      Hi,
      Whenever I’ve had this error, it was because the statement cycle was blank. This is a required field, but for some reason it didn’t default. It’s something that comes up often if customers are imported without the benefit of the business logic.
      Look at the RM00101.STMTCYCL field and check for blank or ‘0’ valued records. To fix it, just select a statement cycle, or enter the appropriate number.
      Kind regards,
      Leslie

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      Leslie Vail
      Accounting Systems Consulting, Inc.
      Dallas TX
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      ——————————————-

    deana-davis replied 7 years, 2 months ago 1 Member · 0 Replies
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