Dynamics 365 F&O/AX Dynamics 365 CE / CRM Dynamics GP Business Central / NAV UG Dynamics SL Power Platform Fabric UG MS Copilot UG

[Dean Anderson]

5/1/17 we started getting a new message.

Unhandled script exception:
Could not load externa
‘RunCommandAndWait@RunCommandAndWait.dll’

Error message.  When this pops up, and you don’t immediately click okay the Dynamics GP Session locks up.

I haven’t been able to google this error to see if this is Dynamics or Windows related.

Has anyone else seen this?

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Dean Anderson
Tridea Partners
Solana Beach CA
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[Beat Bucher]

Hi Dean,
This doesn’t look like a standard library call from the GP client.. do you have any 3rd-party product that is installed ? check your Add-Ins folder in the GP program folder.. there might be a few .DLL files that could give you a hint..

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Beat Bucher
Business Analyst, Dynamics GP MVP
Ultra-Electronics Forensic Technology Inc.
Montreal QC/Canada
+1-514-489-4267
@GP_Beat http://dyngpbeat.wordpress.com/
Montreal QC GPUG Chapter Leader
GP2013R2 / MR2012 CU14
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[Peter Adams]

What are the users doing when the message pops up?

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Peter Adams
Systems Analyst
Broadwind Energy
abilene TX
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[Charles Ray]

This appears to be a C++-related .dll.  You would probably want to check any 3rd-party products installed in addition to the good suggestions already made.  There should be something in Event Viewer which might provide additional information.
Other than that, when presented with a strange error that shows up for everyone, I’d get everyone out of GP and replace the shared reports.dic.  That has saved me countless hours of debugging because as much as I’d like to know why something is broken, all the client wants is to get back in production.

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Charles Ray
Senior Systems Specialist
CAL Business Solutions, Inc.
Harwinton CT
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[David Musgrave]

I would say you have a ISV product installed that is looking for the dll file

RunCommandAndWait.dll

Does it work on other workstations? Can you locate the file?

David

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David Musgrave MVP, GPUG All-Star

Managing Director
Winthrop Development Consultants

Perth, Western Australia

http://www.winthropdc.com
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