Management Reporter: Server configuration can’t 4712 but Report Designer can 4712

  • Management Reporter: Server configuration can’t 4712 but Report Designer can 4712

    Posted by DSC Communities on March 23, 2017 at 4:06 pm
    • Tim Andaya


      March 23, 2017 at 4:06 PM

      I recently installed Management Reporter and had issue with the server configuration in a constant state of trying to connect to the http service port.
      The service is running with a dedicated AD user that has the requisite rights on the server (too much power IMO).
      I have created the DataMart without issue and the company is available.
      I confirmed that the server is listening on port 4712
      I confirmed that the firewall is allowing inbound connections on port 4712
      I even went so far at allow port 4712 outbound from the server (just in case)
      Based on other threads, I have opened named pipes UDP port on the SQL server (again, just in case).
      The last log entries from yesterday show the following, the current log, since last boot show nothing
      3/22/2017 5:19:09 PM – There was no endpoint listening at http://The-Fully-Qualified-ServerName:4712/ConnectorConfiguration.svc that could accept the message. This is often caused by an incorrect address or SOAP action. See InnerException, if present, for more details.
      Machine: The-NETBIOS-ServerName
      3/22/2017 5:19:24 PM – An error occurred while checking existing companies in the Management Reporter application service. Additional information: System.ServiceModel.CommunicationObjectFaultedException: The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.

      Server stack trace:
      at System.ServiceModel.Channels.CommunicationObject.ThrowIfDisposedOrNotOpen()
      at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)
      at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
      at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
      at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)

      Exception rethrown at [0]:
      at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
      at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
      at Microsoft.Dynamics.Performance.Deployment.CompanyImport.CompanyService.ICompanyService.FillAll()
      at Microsoft.Dynamics.Performance.Deployment.CompanyImport.ConsolePart.CompaniesViewModel.<>c__DisplayClass32_0.<TryRefreshCompanies>b__0(CompanyServiceClient client)
      at Microsoft.Dynamics.Performance.Deployment.Common.WcfUtility.<>c__DisplayClass6_0`1.<ExecuteOnClient>b__0(TCommunicationObject client)
      at Microsoft.Dynamics.Performance.Deployment.Common.WcfUtility.ExecuteOnClient[TCommunicationObject,TReturn](Func`2 invokeMe, Func`1 clientFactory, Int32 retryCount)
      at Microsoft.Dynamics.Performance.Deployment.CompanyImport.CompanyServiceHelper.ExecuteOnClient(Action`1 invokeMe, Func`2 exceptionHandler, Uri applicationServiceUri) The communication object, System.ServiceModel.Channels.ServiceChannel, cannot be used for communication because it is in the Faulted state.
      Machine: The-NETBIOS-ServerName

      Faulted state seems to be the issue but, the thing is, the Report Designer can connect to the server on port 4712 (found that out this morning)
      Can anyone explain to me why I would be seeing this?

      I suspect that this is an AD issue but, the AD administrator discounts my assertion even though I have pointed to the event logs indicating that the application server is having difficulties finding a time provider and that user configuration service is taking too long.  But, what do I know?  I’m just the consultant with only 27 years of broad spectrum IT experience.  I could be wrong.

      I don’t know whether to call it a win or worry that it will come back to bite me in the ash down the line.

      Tim Andaya
      Strategic Systems Group
      There are not stupid questions.
      I’d rather have you mad at me for telling you something you know than for not telling you something you didn’t.

    • Tim Andaya


      March 24, 2017 at 5:28 PM

      Based on 0 response I take I’m just lucky and I’m the only installer in the world who has seen this and nobody wants to embarrass themselves by responding with I don’t know. 

      Tim Andaya
      Strategic Systems Group
      Fall down 7 times get up 8.

    • Annette Brown


      March 27, 2017 at 8:25 AM

      Hi Tim,

      What Version of MR 2012 are you running?  CU16?  I know they added functionality for HTTPS in CU16.

      CU16 offers a new HTTPS feature to enable encrypted communication between the Management Reporter server and client (Report Designer, Report Viewer and the web client).  Using HTTPS requires a certificate.  

      I am wondering if you are hitting something associated to the new piece.  I haven’t seen that particular error. However,  I believe this new functionality uses port 4713 by default.  and if you aren’t running CU16 then that logic is all wet as well.

      If you generate are report are  you getting results?

      It looks like all your integration may have successfully completed.  You can check the Integration logs and see if you have any errors in those, but if you are already checking the event viewer and only getting the above error I would suspect you are clear.

      In reading other messages about that error it leads back to a Web.Config file or Web Services….which leads me back to the HTTPS piece.

      I don’t know if this will be helpful but I attached a document about configuring the HTTPS piece in CU16.  Maybe there will be section that outlines what it is looking for and point you in the right direction.

      Annette Brown – Sr Implementation Consultant
      InterDyn BMI
      Royal Oak, MI

    • Beat Bucher


      March 27, 2017 at 9:34 AM

      Hi Tim,
      I second Annette on this one.. what version of MR are you running.. it happened in the past that older versions of MR 2012 didn’t un-install properly the web service that would allow the Report Designer to connect to the server, returning an error that the port is already used.. in this case just proceed with a new installation of the MR 2012 services on the server side and assign the next port number (i.e. 4713).. You should get rid of the error message with that and of course, your report designer should also connect to the port 4713 in order to work.

      This problem was fixed in more recent releases (i’d say starting with CU9 or 10 and up).

      Beat Bucher
      Business Analyst, Dynamics GP MVP
      Ultra-Electronics Forensic Technology Inc.
      Montreal QC/Canada
      Montreal QC GPUG Chapter Leader
      GP2013R2 / MR2012 CU14

    • Ryan Sandness


      March 27, 2017 at 12:27 PM

      I think this is just some confusion on wording. The Config Console says “Trying to connect..”, but it really is connected if all actions are available. If you can enable and disable the integration and view logs, then the Config Console is indeed connected. If Report Designer is working fine, then everything is working fine. The wording of trying to connect is just confusing.

      Edit: I believe the error message in the logs are just noise, without any specific impact. Unfortunately it is misleading that there are errors present.



      Ryan Sandness
      Program Manager
      Fargo ND

    • Tim Andaya


      July 12, 2017 at 6:24 PM

      It is working but, the https issue might also be indicative.

      Thank you for the replies

      Tim Andaya
      Strategic Systems Group
      Thousand Oaks CA

    DSC Communities replied 7 years, 2 months ago 1 Member · 0 Replies
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