GP Check Printing Issue

  • GP Check Printing Issue

    Posted by DSC Communities on April 4, 2017 at 9:40 am
    • Carolus Daniel

      Member

      April 4, 2017 at 9:40 AM

      We are trying to set up an alternate check printing workstation and we are receiving this error.  Does anyone have any suggestions on how we can solve the issue. 

      this happens under the purchasing module > Select Payables Checks 

      We create a batch successfully and hit print checks 

      Error:  

      Cannot access this form because the dictionary containing it is not loaded.  

      ——————————
      Carolus Daniel
      Senior Finance Administrator
      Jacksonville Port Authority
      Jacksonville FL
      ——————————

    • Frank Heslin

      Member

      April 4, 2017 at 10:01 AM

      Hi Carolus,

      I did a quick search using the exact wording from the error message, and the first result was this article from MS:

      https://support.microsoft.com/en-sg/help/2545189/error-message-cannot-access-this-report-or-form-because-the-dictionary-containing-it-is-not-loaded.-when-printing-a-report-in-microsoft-dynamics-gp

      I encountered this error several years ago, and my first thought was actually confirmed in the above article, that you may need to rebuild the report dictionary.  The second article is how to do just that:

      https://support.microsoft.com/en-us/help/850465/how-to-re-create-the-reports.dic-file-in-microsoft-dynamics-gp

      Let us know if this helps.

      ——————————
      Frank Heslin
      Financial Systems Administrator
      ExamWorks, Inc.
      Atlanta GA

      Member, GPUG Advisory Committee
      Chairman, Georgia Regional GPUG Chapter
      Summit 2016 Track Leader
      GPUG All Star 2016

      GP2015 R2
      MR CU14

      Follow me on Twitter: @Automate_It

      GPUGGA – http://www.gpug.com/Atlanta

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      ——————————
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    • Matthew Arp

      Member

      April 4, 2017 at 1:47 PM

      Are you sure you have all of your dictionary files? This error is usually related to having a modified form or report specified by Alternate Forms/Report security, but the modified version could not be found on the local client. I would suggest copying your entire GP directory from a client that works to this client and see if you continue to have the issue.

      ——————————
      Matthew Arp
      Business Systems Developer
      Hunton Group
      Houston TX
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      ——————————————-

    • Blair Christensen

      Member

      April 5, 2017 at 10:13 AM

      We work with multiple dictionaries every day (eight separate dictionaries for eight separate companies).  They can be a challenge to manage if you don’t take precise steps.  For us, we put all our dictionaries out on a network share and map the drive on all workstations with GP.  Then we use the same .SET file for each company on each workstation with the line for the dictionary file redirected to the mapped location.

      This is actually one of the few errors which is fairly self-explanatory:  GP can’t find the dictionary.  The way to troubleshoot it is to open the .SET file you are using (and if you are using custom reports you should be using a custom .SET file rather than the default DYNAMICS.SET file).  .SET files contain three entries for each module.  You’re looking for the lines that look like this (see the last one):

      :C:Program Files (x86)/Microsoft Dynamics/GP2013/Dynamics.dic
      :C:Program Files (x86)/Microsoft Dynamics/GP2013/Data/FORMS.DIC
      :C:Program Files (x86)/Microsoft Dynamics/GP2013/Data/REPORTS.DIC   <—

      Most people use completely local installs so check your path (usually C:Program Files (x86)Microsoft Dynamics[Dynamics GP]DataREPORTS.DIC) and verify that the dictionary file is actually there.  I’ve also seen this error pop up when using mapped drives and the PC gets disconnected from the network share (usually indicated by a red X over the drive letter in Windows Explorer).  If this happens, simply click on the drive to re-establish the connection and re-start Dynamics GP.

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      Blair Christensen
      Database Administrator
      Oppenheimer Companies, Inc.
      Boise ID
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    DSC Communities replied 7 years, 3 months ago 1 Member · 0 Replies
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