Emailing Statements Error

  • Emailing Statements Error

    Posted by DSC Communities on May 1, 2017 at 3:53 pm
    • Tiffany Ziegler

      Member

      May 1, 2017 at 3:53 PM

      I’m trying to email our customer statements for the first time on my new computer. We are using GP 2013R2 and I’ve never received this error on my old computer – so not sure if there is a different setting or what. 

      “Path for the E-mail Status Report is not set up. Statements will not be e-mailed.”

      Any thoughts on what could be causing this and how to get GP to email them out?

      ——————————
      Tiffany Ziegler
      Vice President & Controller
      Velcor Leasing Corporation
      Madison WI
      ——————————

    • Thaddeus Suter

      Member

      May 1, 2017 at 8:39 PM

      You got an invalid path somehow in your dex.ini file in the GP data folder.
      The path should look something like this:
      EmailStatusPath = \servernamesharedfolder
      Maybe see what it was on your old  computer 
      Make sure there is a trailing slash.

      ——————————
      Thaddeus Suter
      Retus, Inc
      Helotes TX
      ——————————
      ——————————————-

    • Tiffany Ziegler

      Member

      May 2, 2017 at 10:05 AM

      How would I go about finding the dex.ini file?

      ——————————
      Tiffany Ziegler
      Vice President & Controller
      Velcor Leasing Corporation
      Madison WI
      ——————————
      ——————————————-

    • Justin Carpenter

      Member

      May 2, 2017 at 10:18 AM

      Be very careful working in this file.

      C:Program Files (x86)Microsoft DynamicsGP2015Data

      ——————————
      Justin Carpenter
      Business/Systems Analyst Director
      Medcor, Inc.
      Meridian ID
      ——————————
      ——————————————-

    DSC Communities replied 6 years, 4 months ago 1 Member · 0 Replies
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