Cannot get people to fill out a timesheet?

  • Cannot get people to fill out a timesheet?

    Posted by DSC Communities on March 8, 2017 at 3:55 pm
    • Curt Finch


      March 8, 2017 at 3:55 PM

      I’m interested in researching GP user companies that have an acute problem with getting people to track their time, if there are any.  We’re trying to solve the problem of user intransigence in this arena and am wanting to understand the impact the problem is having on people with the biggest pain points.

      If you want to help me with this research, please email me at or call me on cell at 512-775-3809.


      Curt Finch
      Austin TX

    • Kathleen Bauer


      March 9, 2017 at 8:13 AM

      Dear Curt,

      We feel your pain points!  Our company uses time posts to determine our effective rate on each customer, which can then direct our annual pricing.  We also use this information to invoice hours for specific project work, which can seriously impact the bottom line.  Methods we have used to inspire posting time include; have accounting track down individual employees, have HR track down employees, and finally HR is holding managers accountable for their employees posting time.  I look forward to seeing how effective others are and what methods they are using.


      Kathleen Bauer
      Ohio Shared Information Systems
      Cincinnati OH

    • Denise Adams


      March 9, 2017 at 8:42 AM

      they don’t’ fill out a time sheet, they don’t’ get paid, they do that once, they wont do it again!


    • Thaddeus Suter


      March 9, 2017 at 9:31 AM

      Yeah, Its very simple. We process about 1000 timesheets per week through GP to Project Accounting and Payroll and over half are salaried professionals. Payroll runs every two weeks and if your Employee Card is marked Timesheet Required = Y and does not get submitted/approved by the cutoff for payroll, then you won’t get paid on time.

      We track “Missing” Timesheets each week through GP and Manager/Supervisors approve/manage their “Missing” folks. Timesheets are due Monday and late at noon Tuesday for the prior week.

      If Timesheets don’t get posted, revenue does not get accrued and customers won’t get billed.
      People on PTO have Proxies set up for them in GP and a timesheet is still required but it can be submitted early.

      Expenses for travel, mileage, per diem are on the same cycle and these get paid thru Project Accounting Expense Reports withnthe same approving Managers/Supervisors and then AP. I find that most people want to get paid their expenses.

      Thaddeus Suter
      Retus, Inc
      Helotes TX

    • Kathy Kim


      March 9, 2017 at 9:27 AM

      We make the manager responsible for making sure their employees’ timecards are completed.  Usually after 2 instances of having to track them down, the manager lets us know that they will not be reminding the employee the next time and when it happens again, the employee doesn’t get paid.  The employee then has to fill our a paper timesheet and have it signed and approved by their manager before we issue a manual check.  Issuing the manual check can be a pain, but we generally find that once someone doesn’t get paid, they rarely forget to fill out their timecard again.

      Kathy Kim
      Director of Finance
      Donor Network of Arizona
      Phoenix AZ

    • Joni Finnell


      March 9, 2017 at 10:06 AM

      We do exactly what Kathy mentioned. Plus we keep an eye on how many manuals are processed for that person. As others have mentioned, when the employee doesn’t get paid on time the first time they rarely do it again.


      Joni Finnell
      Project Accountant/GP Troubleshooter
      Consumer Support Services, Inc.
      Newark OH

    • Curtis Cruz


      March 10, 2017 at 11:12 AM

      I’m not certain what I have to say will help users fill out their timesheets but, back when I worked for a GP partner, I took a GP Consulting course offered by Great Plains at a time before Microsoft took over.

      The instructor gave us very interesting statistics one of which is that a Consultant is able to be 10% more billable per week if they fill out their  timesheets at the end of each day as opposed to weekly or bi-weekly.

      For obvious reasons memory is a huge factor in filling out timesheets as you are more likely to remember which clients and what tasks you performed at the end of a given day as opposed to weekly.

      We as well received bonuses based on our billable hours so if I could be 10% more billable, by default, I see 10% higher bonuses.

      Hope this helps,


      Curtis Cruz
      Microsoft Dynamics GP Administrator Developer
      Apex Healthcare Partners LLC
      Montebello NY

    DSC Communities replied 7 years, 4 months ago 1 Member · 0 Replies
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