Reply To: AP Manual Payment stuck in WORK status

  • Jo deRuiter

    February 29, 2024 at 12:32 pm

    Hi Christine.

    It is not uncommon that one transaction of any kind in any batch not post when the rest do. This is because GP will post information it deems viable and kick back transactions that are not.

    The real question is why it is not showing in Batch Recovery.

    The trick when you DO find these in Batch Recovery is to recover the batch, then print the batch edit list which will tell you if anything is wrong with the transaction. When you find what’s wrong you correct that in the transaction(s) and then post.

    Are you sure it is not showing in a batch somewhere in Manual checks or in Purchasing Batches?

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