Dynamics 365 CE / CRM
User Group community for all Microsoft Dynamics 365 CE / CRM apps and the classic on-premise solution
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Reply To: Quick Send email functionality in Dynamics Marketing
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Hi there,
According to microsoft documentation it is only possible to create templates per customer by default. With the help of Dynamics 365 Journeys you can create a group for your recipients and set up a customer journey to send your message. Once it’s ready, the journey starts sending out messages right away. You can check the results anytime by opening the customer journey. Both the group and the journey will have the same name as your email, so it’s easy to find them.
But,
There are some limitations of the quick send feature.
The quick send feature for marketing emails is simpler than the usual method. But there are some limits to it.
First, you can only send it to 30 contacts at once. You have to pick each one by hand, like a static segment.
Next, you can use dynamic tags in your message. But you can’t use relations. This means you can include just one level of info.
Finally, your message still needs to pass the usual error check.
But you can always make customizations in the system. You can ask for one of the Dynamics Marketing Consultants https://www.hiredynamicsdevelopers.com/hire-microsoft-dynamics-365-marketing-consultants/ for full research of your case and then hire BC Developers to create required Customization.
