[Hardik Gupta]

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Hi Francesc,

Having BC v28 doesn’t necessarily mean the VERI*FACTU feature will appear automatically. I’d first verify a few things :

• Is this a Spanish (ES) localized environment?
• Is your tenant on the latest cumulative update for v28?
• Have you checked whether the required E-Document framework/apps are installed and updated?

Microsoft has been releasing VERI*FACTU in phases, so depending on your update level or tenant rollout, the feature may not yet be available even if you’re on v28.

Could you also share:

• SaaS or On-Prem?
• Your exact Application Version and Platform Version?
• A screenshot of Feature Management and Extension Management?

That will help determine whether it’s a missing update, localization, or deployment issue. If it’s still not available, there are also supported approaches using the E-Document framework or partner solutions until the native functionality is fully available.

• This reply was modified 2 weeks ago by  Hardik Gupta.
• This reply was modified 2 weeks ago by  Hardik Gupta.
• This reply was modified 2 weeks ago by  Hardik Gupta.