Discover how to maximize the potential of Microsoft Dynamics and ensure the long-term success of your solution with our comprehensive e-book on developing a robust support ecosystem! In this guide, we explore some of the key components of building an internal support team, optimizing your Microsoft Dynamics support framework, and empowering your employees with self-help resources. We also examine the pros and cons of supplemental support options including services from Microsoft and 3rd party offerings.
Key Takeaways:
– Tips for building internal support resources and SME’s
– Creating an internal Microsoft Dynamics support infrastructure
– Understanding the spectrum of Microsoft support offerings
– Identifying foundational elements for supplemental third-party support
